Question 1

What are your typical project timelines from kickoff to launch?

Accepted Answer

Most marketing and corporate websites launch within 2 to 4 weeks. Full-scale web applications, SaaS MVPs, and e-commerce platforms typically require 4 to 8 weeks, while complex custom enterprise software platforms take 6 to 12 weeks depending on integration complexity. We work in disciplined two-week sprints and deliver working staging builds every Friday.

Question 2

How do you structure project pricing? Are there any hidden costs?

Accepted Answer

We believe in 100% pricing transparency with zero surprise invoices. Standard projects are delivered under fixed-price contracts broken down into milestone payments tied to tangible deliverables. For evolving product roadmaps, we offer flexible monthly engineering retainers. Every proposal includes a clear written breakdown of scope, hosting estimates, and timeline expectations.

Question 3

What is the ZetasBuild Lifetime Bug-Fix Warranty?

Accepted Answer

Every software product delivered by ZetasBuild comes with a Lifetime Bug-Fix Warranty alongside complimentary post-launch support. We stand behind our engineering 100%—if any bug or defect ever surfaces in our delivered codebase, our engineers fix it free of charge for life. For ongoing feature expansions and cloud monitoring, we offer flexible SLA maintenance packages.

Question 4

Do we own 100% of the source code and intellectual property?

Accepted Answer

Yes, completely. Upon final milestone settlement, all intellectual property, Figma design files, Git repositories, deployment credentials, and database schemas are transferred directly to your organization. We never impose vendor lock-in or proprietary licensing fees.

Question 5

What technologies and frameworks does ZetasBuild build with?

Accepted Answer

Our core front-end stack is Next.js (App Router), React, TypeScript, and Tailwind CSS. For backend systems, we engineer type-safe APIs using Node.js, Python, PostgreSQL, Redis, and Supabase. Deployments are provisioned across modern cloud infrastructure including Vercel, AWS, and Docker container environments.

Question 6

Can ZetasBuild collaborate with our existing in-house developers?

Accepted Answer

Yes. We frequently embed alongside internal engineering teams, acting as senior front-end builders, architecture consultants, or specialized sprint delivery partners. We integrate smoothly with your existing Git workflows, Jira/Linear boards, and code review processes.

Question 7

Do you sign a Non-Disclosure Agreement (NDA) before project discussions?

Accepted Answer

Yes, absolutely. We routinely execute mutual Non-Disclosure Agreements (NDAs) prior to discussing proprietary workflows, commercial models, or sensitive technical architectures.

Question 8

Will our website be optimized for Google search and Core Web Vitals?

Accepted Answer

Yes. Every public website we develop is engineered with semantic HTML5, zero-layout-shift typography, automated image compression, Schema.org JSON-LD structured data, XML sitemaps, and optimized Core Web Vitals (LCP, INP, CLS) targeting 95+ scores on Google Lighthouse.

Question 9

What payment methods do you accept for Sri Lankan and international clients?

Accepted Answer

For clients in Sri Lanka, we accept direct bank transfers (LKR) to our corporate bank account. For international clients, we accept international wire transfers (SWIFT/USD/EUR/GBP) and secure online credit card payments via Stripe or PayHere.

Question 10

How do maintenance retainers work after our software is live?

Accepted Answer

Our monthly maintenance retainers provide dedicated engineering hours each month for dependency upgrades, security patching, 24/7 uptime monitoring, server performance tuning, and rolling out continuous product backlog features. Unused hours roll over for up to 30 days.

Question 11

How do we get started on a project with ZetasBuild?

Accepted Answer

Getting started is simple. Schedule an introductory 30-minute discovery consultation through our calendar or submit our contact inquiry form. We will review your requirements and provide a clear written technical proposal with fixed milestones within 48 hours.

Frequently Asked Questions